This guide is not meant to take the place of policies and procedures. Please see your supervisor with any questions. For edits to this guide please contact Sydney Withrow
| Quick Fact Reference Sheet | Signatures Required | Receiving Department | Recipient | Link/Phone/Email |
| Forms (typically require 2 signatures) | ||||
| Mileage Reimbursement | Supervisor | Accounts Payable | Susan Ingalls | Documents and Forms- All Agency |
| Job Requisition | Coordinator | Senior Leadership | Tita Yutuc | P&P- Human Resources |
| Check Request Form | Supervisor | Accounts Payable | Susan Ingalls | Documents and Forms- All Agency |
| Staff Reimbursement Form | Supervisor | Accounts Payable | Susan Ingalls | Documents and Forms- All Agency |
| New Hire Paperwork (use forms) | Hiring Manager | Human Resources | Melissa Duin | Documents and Forms- Supervisor |
| Event Calendar Post | Your Program Director | Development | Greg White | 608-785-0001, ext. 2202 |
| Electronic Postings | ||||
| Depot | Your Program Director | Human Resources | Rich Petro | 608-785-0001, ext. 2224 |
| FCC Facebook Page | Your Program Director | Development | Greg White | 608-785-0001, ext. 2202 |
| FCC Website | Your Program Director | Development | Greg White | 608-785-0001, ext. 2202 |
| Need More? | ||||
| First Aid Supplies | None | Facilities | Brian Haun | First Aid Supply Request |
| Brochures | Your Program Director | Development | Stephani Klumpp | Marketing Request |
| Office Supplies (bulk order) | Supervisor | Accounts Payable | Susan Ingalls | singalls@fccnetwork.org |
| Program Supplies | Your Program Director | Accounts Payable | Susan Ingalls | singalls@fccnetwork.org |
| Facilities Request for work to be done | None | Facilities | Brian Haun | Facilities Work Request |
| Processes | ||||
| Reserve an FCC vehicle | None | Reception Desk | Front Desk Receptionist | P&P- Agency Vehicles |
| Reserve a conference room | None | Reception Desk | Front Desk Receptionist | 608-785-0001 (WI) OR 507-453-9563 (MN) |
| This isn’t working correctly! | ||||
| Computer/email/wifi Issues | None | IT | Mike Senn | 608-317-0509 |
| Phone System | None | HR | Sydney Withrow | swithrow@fccnetwork.org |
| Building issues/work request | None | Facilities | Brian Haun | Facilities Work Request |
| Who to Contact | ||||
| The Depot | None | Human Resources | Rich Petro | 608-785-0001 ext. 2224 |
| Grants | None | Development | Stephani Klumpp | P&P- Ethics and Development |
| Learning/Training | None | Human Resources | Sydney Withrow | Staff Development Tab |
| Hiring | Directors and CEO | Human Resources | Melissa Duin & Sydney Withrow | Requisitions and Recruiting in Paycom |
| Employment Postings | None | Human Resources | Sydney Withrow | swithrow@fccnetwork.org |
| Income Statements | None | Your Department | Coordinators & Directors | Paycom |
| Billing Questions | None | Revenue Cycle | Monica Hauser | 608-785-0001 ext. 2260 |
| Revenue Cycle | None | Revenue Cycle | Monica Hauser | P&P- Revenue Cycle |
| Procentive (InSync 1/6/25) | None | Revenue Cycle | Monica Hauser | 608-785-0001 ext. 2260 |
| Benefit Questions/Changes | Individual Staff | Human Resources | Melissa Duin | 608-785-0001 ext. 2281 |
| PQI | Individual Staff | Human Resources | Sydney Withrow | PQI Cycle |
| Grievances- Clients or Staff | Client or Individual Staff | Human Resources | Rich Petro | 608-785-0001 ext. 2224 |
| Record Requests | Client, Individual Staff | Human Resources | Your Program | RPM 403- Access to Case Records |
| Contracts | None | Accounting | Erin Nelson | RPM 501- Contracts and Service Agreements |