Join our team as a Case Manager/Community Health Worker for HUB, La Crosse!
Applicants for this position must currently live or have previously lived in the City of La Crosse
Census Tracts 2, 3, 4, or 5. You can check your address(s) at: (https://censusreporter.org/)
Position Summary: As a Community Health Worker (CHW), you help to bridge the gap
between health care delivery and the social service sector for cost savings, improved population
health outcomes, and increased client experience and engagement. Through community care
coordination, a CHW will provide social, behavioral, and resource support to clients as they
navigate the health care and social service systems. The CHW works in partnership between
Family & Children’s Center and Great Rivers HUB, and this position will utilize the evidence-
based Pathways Community HUB model to bridge the gap between healthcare delivery and
social services.
Position Duties:
- Connect clients to health care/social service resources and help client navigate those
- resources.
- Facilitate communication and client empowerment in interactions with healthcare/social
- service system
- Educate clients to help them understand their health condition(s) and develop strategies
- to improve their health and well-being.
- Document in a timely and accurate manner all encounters, referrals, and follow ups in
- the CCS electronic database.
- Build strong relationships with other area public health professionals and health
- providers to create opportunities for collaboration and program outreach.
- Perform monthly home visits to clients
- Help to build understanding and social capital to support healthier behaviors and lifestyle
- choices.
- Attend required Family & Children’s Center meetings and Great Rivers HUB meetings as
- appropriate
This is a community based role, consisting of both work time in the office and in community
settings. Travel within the community is required. To best meet client needs, some occasional
evening hours may be required and time can be flexed to meet this need.
Benefits at FCC:
- Paid time off through accrued vacation and sick time & 9 recognized holidays plus an
- additional floating holiday!
- Customize your insurance needs – medical, vision, and dental options to fit your family.
- Health Savings Account- FCC makes monthly contributions!
- Life insurance covered 100% by FCC.
- Short term and long-term disability insurance available
- 401(K) Savings Plan- FCC will match up to 3% of the employees contribution (a 50%
- match on the first 6%).
- Business Casual dress code policy dress appropriately per your schedule.
Required
- High School Diploma/GED or equivalent
- Willing to obtain Community Health Worker Certification if not already certified. Training
- will be provided through agency.
- Upon hire and completion of CHW Certification, one should be able to demonstrate
- an understanding of (CHW) health care delivery systems and the Pathways
- community HUB model.
- 1-2 years of experience/knowledge with the following communities:
- Low-income individuals/families
- Pregnant Women
- Families
- Culturally & ethnically diverse populations
- Individuals managing chronic diseases including cardiovascular disease and type 2 diabetes
- Excellent verbal & written communication skills
- Interpersonal & coaching skills
- Strong organizational & time management skills
- A good driving record
Preferred
- Minimum of one-year experience working or volunteering in human services, healthcare,
- community outreach, health education, or related direct service
- Knowledge of local resource agencies and resources available