We’ve seen an increase in unusual incident reports related to client mental health crises from Q1 to Q2. To help ensure staff are supported and prepared, we encourage open communication within teams both before and after any incidents. Sharing information and concerns can make a significant difference in creating a safe and responsive environment for everyone. If you need more info on crisis intervention, client mental health, or incident reports, please look into the resources below and speak with your Supervisor.
Crisis Intervention Resources:
Longer Video (<20 Mins)- Introduction to Crisis Intervention
Short Video (<5 Mins) – Crisis Intervention: What to Do for Someone in Crisis
Informative Article- The Six-Step Crisis Intervention Model Explained
Questions regarding if an event counts as an Unusual Incident? See the procedures:
RPM 101 Unusual Incident Report and Documentation on the Depot under Resources> Policy and Procedures> Risk Prevention and Management
HR 237 Internal Unusual Incident Report on the Depot under Resources> Policy and Procedures> Human Resources